Frequently Asked Questions

1. What types of services do you offer?
We provide a wide range of mental health and wellbeing services, including individual counselling, group sessions, workplace workshops, and specialised therapies such as Cognitive Behavioural Therapy (CBT) and Substance Use Recovery Therapy.

2. How do I book an appointment?
You can book an appointment through our online booking system, where you’ll find detailed information about available services, prices, and schedules. If you need assistance, feel free to contact us at enquiries@trustedhealthsolutions.co.uk.

3. Do you offer free consultations?
Yes, all bookings include a free 10-minute initial consultation to help us understand your goals and tailor the session to your needs.

4. Are the sessions conducted online or in-person?
We offer both online and in-person sessions, depending on the service. Please check the service details when booking to confirm the format.

5. What qualifications do your counsellors have?
Our team consists of highly trained and qualified professionals, many of whom work within the NHS or other leading organisations. They are members of recognised bodies such as the British Association for Counselling and Psychotherapy (BACP).

6. Can I book a group session or workshop for my workplace?
Absolutely! We specialise in workplace wellness programs, including mindfulness training, stress management workshops, and leadership development. Please contact us via our enquiry form or email us at enquiries@trustedhealthsolutions.co.uk to discuss your needs.

7. How affordable are your services?
We are committed to offering the most affordable prices possible to ensure everyone can access quality mental health support. Check our booking page for service costs and available packages.

8. What happens if I need to cancel or reschedule my appointment?
You can cancel or reschedule appointments through your booking confirmation email. Please note that we require at least 48 hours' notice for cancellations or rescheduling.

9. Do you offer support for specific mental health conditions?
Yes, we provide tailored therapies for a wide range of needs, including anxiety, depression, trauma, substance use recovery, and more.

10. How can I become a part of your team?
If you are a mental health professional interested in joining our team, please visit our recruitment page for details on how to apply.